Utility section
Fin de la sección de utilidades
Jump Main Menu. Go directly to the main content (Acces key S)
Utility section
Fin de la sección de utilidades
You are in:
Start of main content
The new European Payment Services Directive (PSD2) has already been incorporated in Spain with the entry into force of the Royal Decree Law 19/2018.
PSD2 is the new European payments services regulation that requires the amendment of the clauses included in the following contracts:
The main objective of PSD2 is to further protect payment services users by ensuring that transactions with new digital media, cards, Internet and mobile phones are secure and offering access to a growing range of innovative payment services at European level
These services may be offered by the bank or other registered payment service providers that are authorised and supervised by the Bank of Spain..
On behalf of Banca March, and always for justified reasons and to prevent unauthorised access or fraud, these providers may be denied access to your payment account. In addition, for security reasons, we will contact you if this situation arises and need your confirmation.
Payment transactions made in euros shall be executed at the latest on the working day following receipt of the payment order.
Any changes that confer a benefit to you shall be immediately applicable. You can terminate the contracts free of charge if you do not agree to the new amendments; it will be otherwise understood that you accept them. Moreover, you can request at any time that your branch provide you with the latest conditions which are applicable to your payment services.
From 14th September 2019, the payment services European regulatory directive (PSD2) has established more rigorous security requirements for electronic payment transactions, with a view to preventing the theft of your identity or access codes. This is known as SCA or enhanced authentication.
From November 2020, for payment transactions where Banca March needs to verify your identity, two or more authentication factors will be used from the following categories:
To carry out an online payment, card details such as the card number, expiry date and CVV security code are requested to validate the transaction from a secure environment within the Bank.
First, log in to your App or Online Banking using your access codes (1st authentication).
Then validate the operation by entering the security code you will be sent by SMS on your mobile phone (2nd authentication).
If you do not have our App or use Online Banking yet, when you shop online you will receive an SMS asking you to enter the result of a mathematical operation using two digits of your card PIN.
This double validation process will not be required for recurring or low-amount purchases.
It is important that you keep your mobile phone number up to date with Banca March and activate the option to receive notifications, as it is necessary for the bank to approve any transactions that require enhanced authentication.
If you have already done so, you can update the number at any time under Profile and Settings > Mobile Phone of your Online Banking.
However, if this data is not up to date or you are still not using our Online Banking, please contact your account manager or branch as soon as possible.
Do not hesitate to contact us on 901 111 000 / +34 971 779 111 or otherwise your account manager or branch directly for any query you may have.
With effect from 31st December 2020, all payments made with European cards must comply with strong customer authentication (SCA) regulations, that is, double validation will be required from the cardholder.
Each financial institution can decide on the authentication factors to be applied, but this will not affect payment collection methods so please be reassured that this will be a transparent procedure for you.
What should I do with my POS terminal?
You only have to verify that your virtual POS or Virtual POS/Paygold terminal has been set up correctly. To do so please access its administration module and check that the following payment methods are available:
Secure payment method:
3DS version:
If you can view this information, you have no reason to worry as your POS terminal has been correctly set up and is working properly: in 3Ds mode and in line with current regulations.
If you detect any discrepancy in the details provided by your POS terminal, please contact your branch and tell us about it. We will quickly set it up so it works correctly and complies with regulations.
Will all transactions be affected by SCA?
No, some exemptions have been specified in the regulations but, in any case, your sales transactions will always be completed under the PSD2 European directive.
Through the following links you will find all the information required to connect to our API in the Sandbox test environment. This service is aimed at businesses and professionals who may be interested to act as TPP (Third Party Payment Service Providers) and establish a trusting relationship with Banca March and its customers.
Even if the platform is monitored 24/7, TPP’s can use several channels to report incidents or queries.
End of main content