Banca March urges customers to be vigilant as phishing scams increase over the summer
10 August 2022 Category: Banca March
Through phishing scams, cyber criminals seek to secure a user's confidential information by impersonating a trusted person, company or service.
- The bank has launched a communications programme to offer recommendations and precautions to help identify these scams.
- The initiative forms part of Banca March's Cybersecurity Awareness Programme.
- The bank is reminding customers that it will never request their access details by SMS, email or telephone.
In 2022, a significant proportion of cyberattacks in the banking sector have been phishing scams. To protect its customers, Banca March has launched a communications programme to equip them with a series of recommendations and precautions to help them identify these kinds of scams, which are more common over the summer holiday period. The initiative forms part of Banca March's Cybersecurity Awareness Programme.
Through phishing scams, cyber criminals seek to secure a user's confidential information by impersonating a trusted person, company or service. Generally, they send an email that appears to come from a trusted source, but other types of phishing are also common, such as smishing – sending scam SMS messages to get users to click on a fraudulent link – and vishing – voice phone calls which appear to be from a trusted source asking users to share their personal data.
How we can protect ourselves from cybercriminals
Banca March is warning its customers every time they log on to online banking through the website or app that the bank will never ask them for their access details by SMS, email or telephone. The bank also asks customers never to give out their personal data, banking details or online banking passwords and to be wary if they are ever asked for this information.
To support this campaign, it also sends out frequent communications reminding customers of the three golden rules to reduce the risk of falling prey to cyber scams:
- Banca March will never ask customers to access online banking services via a text message link.
- Banca March will never contact customers to ask for their access details through any channel. Be wary of any SMS, email, phone call or other form of communication requesting confidential information.
- If the message or email looks suspicious, do not click on links or download attachments.
Finally, Banca March reminds its customers that it will never ask them for their user number or online banking log-in details, credit or debit card numbers and CVC codes, or other security codes used to approve transactions, such as details from their code cards or the approval codes sent via SMS to their mobile.