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Dúo Exclusive

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Because two are better than one

Let us introduce you to Duo Exclusive, a credit card and debit card that facilitates your day-to-day transactions:

Offering greater payment flexibility and access to free withdrawals at ATMs worldwide.

In addition to a full range of exclusive services for the home, leisure and your personal life.

Our services

Your day-to-day activities

  • ATM withdrawals:
    Obtain cash free of charge at Banca March ATMs and withdrawals of more than €150 at ATMs in Spain and abroad.
  • Exclusive promotions:
    We will send you information on promotions for purchases made using your Premium credit card. In addition to improved conditions on deferred payments.
  • Mobile payments:
    Add your card to Apple Pay or Google Pay to pay easily and safely at shops, apps and websites.

Home and leisure

"DIY" in the home service

Assemble a wardrobe, fix that leaking tap or a jammed blind... You have one yearly service for a professional to finally take a look at it for you. With civil liability insurance and a 6-month warranty.

1 free yearly service.
From Monday to Friday, 9 am to 7 pm.

Residential cleaning

Receive help from a team of experts with specific training, specialist machinery and top-of-the-range products to remove dust from furniture, etc.

1 free yearly service of up to 4 hours.
From Monday to Friday, 9 am to 7 pm.

Technology assistance

Unlimited online support for the use and optimisation of technology devices in the home (Smart TV, computers, tablets, smartphones, etc.). Includes digital cleansing, parental control, tracking of stolen computers and one backup copy per year.

Free, unlimited telephone or online access.
From Monday to Sunday, 24 hours a day.

Online pet consultations

Professional support telephone service for health emergencies, handling of hospital stays, death and any other need that may arise in relation to your pet. The service does not consist of a veterinary diagnosis and must be taken as advice. Furthermore, you can consult a vet via video conference.

Free, unlimited telephone consultations.
From Monday to Sunday, 24 hours a day.

Tickets to shows

Purchase tickets, up to 40% off for a whole host of cultural, sporting events, etc. For the holder, plus relatives and friends.

Up to 40% off ticket prices.

Management of traffic sanctions

Allow us to handle your fines (regardless of the vehicle you are driving):

2 sanctions per year.
Monday to Friday 9 am to 7 pm.

Legal advice

Unlimited consultations about the purchase or rental of properties, homeowners' associations, consumer rights, matrimonial property, wills, environment, etc. Does not include the preparation of reports or opinions.

Free, unlimited telephone service.
Monday to Friday, 9 am to 2 pm and 4 pm to 7 pm.

Travel

Access to VIP lounges

Enjoy 6 visits per year with one companion at 570 airports around the world with Lounge Key.

Priceless Cities

Mastercard's programme offering you access to unforgettable experiences in the biggest cities worldwide.

Mastercard Travel Rewards

The program with which you will receive partial refunds of your purchases at participating physical and online stores, as long as you pay with your Premium Credit card.

Accident and healthcare insurance when away from home

International coverage of up to €1,000,000 with your credit card and €600,000 with your debit card.

Card activation

Remember that you must activate your cards and can do so via any of the following channels:

  • Using our app or home banking.
  • Calling  (+34) 971 779 111
  • At any Banca March ATM.

Security advice

Your branch will provide you with your PIN. We recommend that you change it any Banca March ATM.

Never give your PIN to anybody, even should they request it on behalf of Banca March.

To make payments at establishments where you have to introduce your PIN into a POS terminal, remember that only you should introduce it. Do not disclose it to anybody.

And remember: the European PSD2 regulations require that financial institutions enhance the security of online cards payments. Therefore, you will need to have your usual manager or branch register a mobile phone number on your behalf. You will need to validate the purchases made online using the SMS sent to authorise them. If you do not have a mobile phone, you will be unable to shop online.

Once it expires, destroy your card by cutting it in half.

Important numbers. Save these telephone numbers to your list of contacts:

  • Card theft: (+34) 913 626 200
  • Customer service: 900 102 132

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