Contact

Contact us and we’ll help with everything you need

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We provide our customers with different specialised helplines to answer any queries, manage incidents and offer personalised support.

Telephone Banking Service

(+34) 971 779 111

  • Monday to Friday: 8:00 - 22:00.
    (mainland time)
  • Saturdays: 9:00 - 15:00.

What it offers:

  • Support and transactions related to online banking and the app
  • Multilingual support
  • Answering general queries about the use of our digital channels

24/7 Cards and Fraud Service

(+34) 971 776 421

Available 24/7

What it offers:

  • Card incident management: theft, loss, replacement, blocking
  • Reporting of suspected fraud and fraud management
  • Immediate assistance at any time of day

More information

Telephone Banking Service for prospective customers

(+34) 900 227 227
(+34) 971 779 099
(+34) 971 776 407

  • Monday to Friday: 8:00 - 22:00
    (mainland time)
  • Saturdays: 9:00 - 15:00.

What it offers:

  • Information on products and services
  • Expert assistance for any people interested and Avantio customers

Customer registration support

(+34) 971 779 407

  • Monday to Friday: 8:00 - 22:00h.
    (mainland time)
  • Saturdays: 9:00 - 17:00.

What it offers:

  • Support during the online registration process
  • Answering queries prior to taking out the product or service

You can send us your compliments, queries, suggestions or incidents

If you are already a user of our Online Banking service

And you want to make a request, gain access through this option. You will find the form in profile - requests and queries.

MAKE A REQUEST

If you are not Banca March customer

And you would like to make a request or suggestion, please click this option.

MAKE A REQUEST

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